Deriv funding and transfers depend on legal entity, verification state, supported payment rails and account currencies. Your method of deposit may not be available for withdrawals.
Availability, accepted documents, and funding or withdrawal options depend on your legal residence and account entity. Zimbabwe-specific eligibility and payment methods have NOT been independently confirmed; ask the provider before submitting documents or funds. Never make a test deposit you cannot afford to lose.
Step-by-step
- 1
Check verification and payment availability
Sign in and confirm that the payment option and currency are available to your country and entity.
- 2
Select the official cashier or Wallet
Use a supported method in your name. Check fees, limits, exchange rates and reversibility before paying.
- 3
Locate Transfer
From the Wallet or the target MT5 account in CFDs, open the internal transfer flow.
- 4
Select the correct source and destination
Double-check the wallet currency and the exact MT5 account number before typing the amount.
- 5
Preview and confirm
Read the amount and any conversion details. Keep the transaction receipt or reference.
- 6
Check the MT5 balance
Confirm the updated free balance in the correct real account. If delayed, check history and contact official support rather than retrying blindly.
Check your progress
- The funding method belongs to you.
- The target is your intended real MT5 account.
- Fees and currency conversion are understood.
Common mistakes to avoid
- Do not pay an unrelated person an “unlock fee”, send PINs, or assume a screenshot guarantees funds arrived. Check the broker ledger.
- These are account-administration instructions, not a recommendation to deposit or trade.
- Do not assume a broker product is available in every country or that historical patterns guarantee results.
Frequently asked questions
Why has my balance not changed immediately?
Processing, checks, currency conversions or a different source/destination account may be involved. Use the broker transaction ID for support.
Which information should I verify before applying this guide?
Check the official linked documentation, account eligibility, live instrument terms, current commissions, chart specifications and whether any facts changed after publication.
Keep learning
How to Create A Deriv Account
Register on the official Deriv site with an email you control, verify that email, and complete the country/profile prompts shown for your residence. Begin with demo rather than sending money.
Open guide →How to Verify A Deriv Account
Open Deriv’s account verification flow, complete the live selfie check, submit readable proof of identity and follow the address-verification method offered to you.
Open guide →How to Open A Deriv MT5 Account
Within Deriv Trader’s Hub, open the CFDs/Deriv MT5 area, review the available account type, set the MT5 password and save its account ID and server.
Open guide →How to Log In To Deriv MT5
Retrieve the exact MT5 login ID, password and server from your Deriv MT5 dashboard, then add that account in MetaTrader 5.
Open guide →How to Find Deriv Synthetic Indices On MT5
Sign in to the Deriv MT5 account type that supports derived instruments, then look in Market Watch → Symbols for the currently listed synthetic indices.
Open guide →